How do cancellation, renewal, and refunds work at BestContent?

Introduction

Before you subscribe, it's worth knowing how to leave. Canceling and requesting a refund are different things, and understanding the difference prevents charges you didn't expect.

The rules below are in the BestContent Terms of Use, clauses 6 and 7, and apply to BestContent Social and BestContent Chat.

Key points

• Our answer: cancel in your own account, keep access until the end of the paid period, and get 7 days to request a refund.
• Monthly and annual plans renew automatically on the subscription date.
• Canceling only stops future renewals.
• Refund: request it within 7 days of purchase, including on the annual plan.
• The refund amount is returned within 30 days of the request.

Why BestContent solves this

Cancellation and refunds are separate requests. Canceling suspends upcoming renewals, and you keep using what you already paid for until the end of the period (clauses 7.1.1 and 7.2.1).

To avoid being charged on the next date, cancel before it, in your account settings (clause 7.2.2). The refund is a separate request, made within 7 days of the initial purchase, as provided by the right of withdrawal in Brazil's Consumer Protection Code (clause 7.3.1).

On the annual plan, the purchase is a single one and can be split into up to 12 credit card installments. After the 7 days, the remaining installments are not refunded, even if you cancel before the end (clauses 6.6, 6.7, and 7.3.5).

Key features

Cancel

In your account settings, before the renewal date.

Access after canceling

Continues until the end of the period already paid.

Refund

Requested within 7 days of purchase, monthly or annual.

Refund timeline

Up to 30 days after the refund request.

Proof and evidence

• The cancellation rules are in the Terms of Use, clause 7.2.
• The refund rules are in the Terms of Use, clause 7.3, and the refund on the annual plan in clause 7.3.6.
• The BestContent Help Center has step-by-step guides for canceling and requesting a refund.

What to consider before choosing

• Canceling doesn't return what you already paid: for that, request a refund within the 7 days.
• Cancel before the renewal date to avoid the next charge.
• On the annual plan, the credit card installments continue after the 7 days, because it's a single purchase.
• Read the full Terms of Use before subscribing.

Frequently asked questions

Conclusion

With cancellation in your own account and 7 days to request a refund, subscribing to BestContent carries little risk. Start with the Free plan, no card required, and subscribe only once you've tested it with your brand.

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